St. Mary's JMH Receives Top 100 Hospital


St. Mary's Jefferson Memorial Hosptial is very proud of their associates and physicians for this accomplishment. Our community is excited to have a local hospital receive this award two consecutive years.


Mercy Health Partners and St. Mary’s Jefferson Memorial Hospital (SMJMH) announced that Jefferson Memorial has again been named one of the nation’s Top 100 hospitals.  The 100 Top Hospitals: National Benchmarks award recognizes hospitals that have achieved excellence in a variety of areas related to clinical outcomes and overall operating performance.

In addition to being named to the Top 100 list, the facility was named an Everest Award winner, a Thomson Reuters designation SMJMH received last year as well.  This award was given to only 23 hospitals nationally and acknowledges a select group of Top 100 honorees that combined benchmark performance with highest rates of long-term improvement over a five-year period. 

“The 100 Top Hospitals winners raised the bar again this year, delivering a higher level of reliable care and greater value for their communities,” said Jean Chenoweth, senior vice president at Thomson Reuters, in Monday’s national press release.  The winning hospitals will also be announced in this week’s edition of Modern Healthcare magazine. 

“We are extremely excited about these two industry awards,” stated Jack Bryan, COO of Mercy’s Community Hospital Division.  “This national recognition is a testament to the employees, medical staff and management at St. Mary’s Jefferson Memorial and their continued efforts and commitment to delivering the highest quality healthcare services to the Lakeway area.”

The winners were identified through an in-depth analysis, the Thomson Reuters 100 Top Hospitals®: National Benchmarks study. The study evaluated 3,000 short-term, acute care, non-federal hospitals in nine areas: mortality, medical complications, patient safety, average length of stay, expenses, profitability, cash-to-debt ratio, patient satisfaction, and adherence to clinical standards of care.  The study has been conducted annually since 1993.

“This year’s study magnified the value that award winners provide to their communities.  Even during the economic downturn, the 100 Top Hospitals maintained a profit from operations while raising the bar for clinical quality and patient satisfaction,” remarked Chenoweth.  “The insistence of these hospitals’ leaders – their boards, executive teams and medical staffs – on overall excellence makes the difference.”

“I was honored by a congratulatory phone call from Ms. Chenoweth,” said SMJMH President David Bunch.  “She told me that Jefferson Memorial is considered one of the hospitals that helps establish benchmarks for other community hospitals.  I think this is a tribute to the excellent care our associates and physicians provide each and every day.”

SMJMH was one of only eight hospitals in Tennessee to receive the Top 100 designation, and one of four in the state to receive the Everest award.  Jefferson Memorial was the only small community hospital in the nation to receive back-to-back Everest awards.

Bunch is quick to note that while SMJMH is proud to be recognized for its recent performance, the objective is to build on the successes and consistently enhance quality and the overall patient experience.  “Thomson Reuters notes patients can feel comfortable an Everest award winner is not only performing well against national standards but is continually striving to improve.  While these awards present an opportunity to distinguish ourselves in the state and the East Tennessee market, the community can feel confident our objective is continuous improvement and striving for excellence at Jefferson Memorial,” Bunch added.
Beyond the Thomson Reuters awards, SMJMH was also included in the inaugural “20 Best Community Hospitals in America” list released by Becker’s Hospital Review.  An industry publication for health system leadership, Becker’s “20 Best” list was the result of an extensive review of hospitals with no or limited teaching programs and 325 or fewer beds. 

SMJMH was the sole Tennessee hospital included in the list which is compiled using scores in a number of publicly-available indicators inlcuding patient safety, outcomes and satisfaction.  Industry expert feedback and rankings on nationally-recognized lists (i.e. Thomson Reuters, HealthGrades, U.S. News & World Report) were also incoporated into Becker’s research.

“It’s a pleasure to be a part of such a tremendous organization and to work with people who place patient care and satisfaction as a priority,” said Bunch.  “To receive the Top 100 and Everest awards for the second consecutive year, along with being named to the Becker’s top community hospitals list, reflects the coordinated efforts and positive outcomes achieved by MHP and SMJMH leaders, our governing Boards, City and County government and industry leadership, the medical staff, and, most importantly, our associates.”

“This is a very encouraging time for our Jefferson County facility.  We’ve embarked on a major building expansion this year, and we are now pleased to celebrate this national recognition for the hospital’s recent clinical and business performance,” stated Bryan. “Citizens in the area can remain confident Jefferson Memorial and Mercy Health Partners will be a strong partner in the community as we continue our investments in quality service, enhanced technology and campus improvements.”

A member of Mercy Health Partners, SMJMH is a 58-bed acute care facility with over 200 affiliated physicians and nearly 250 associates located in Jefferson City, Tennessee providing comprehensive healthcare services for residents in the Lakeway area.  In February 2010, the hospital launched a $3.2 million building project which includes a renovated and expanded Emergency Department, a new state-of-the-art intensive care unit and step down unit, as well as enhanced patient registration areas.

Mercy Health Partners was formed by the merger of St. Mary’s Health System and Baptist Health System of East Tennessee in 2008.  The new healthcare system operates seven acute care hospitals and 20 other healthcare facilities across East Tennessee.  More than 1,000 of the area’s leading physicians are on staff at Mercy facilities.  One of East Tennessee’s largest employers, Mercy has 5,700 associates dedicated to providing compassionate care using the latest medical technology.

For physician referral and service information at SMJMH or any Mercy facility, please call Ask Mercy at 865-632-5200 (toll-free at 877-368-7362).  A complete list of Mercy physicians, hospitals, other healthcare facilities, services and extensive health information is available online at

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